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Your rights at a funeral home.

A federal rule protects every family. Knowing it ahead of time means no one can rush you into more than you want.

About 2 minutes to read

Under the Federal Trade Commission's Funeral Rule, you can buy only what you want, see every price in writing, and bring a casket or urn from anywhere.

Before you choose

  • Ask for prices by phone. A funeral home must tell you, and you don't have to give your name.
  • Take a price list home. You're entitled to an itemized General Price List to keep.
  • See casket prices first. In writing, before you're shown the caskets themselves.
  • See container prices first. The same goes for outer burial containers.

When you decide

  • Buy only what you want. You never have to take a package.
  • Use a casket or urn from anywhere. A funeral home can't refuse it, or charge you a fee to use it.
  • Choose a simple container for cremation. No law requires a casket, and the funeral home must offer an alternative.
  • Say no to embalming. No state requires it for every death. Refrigeration is often an option.

Before you pay

  • Get a written statement of everything you chose, with each price and the total.
  • See any requirement explained. If a cemetery or crematory requires something, the statement must say so.
Read more: what the rule doesn't cover

The rule applies to funeral homes. It doesn't cover casket or monument sellers, or cemeteries that don't have a funeral home on site, so ask those for written prices too.

Your plan does this for you.

It lists exactly what you chose, so your family can ask any funeral home to price just that.

Source: the Federal Trade Commission's guide to the Funeral Rule, consumer.ftc.gov.